Francesca: I can see here that your account is unfortunately permanently closed as it has not been accessed for more than 30 months. I'm so sorry about that however I'm afraid we would not be able to reopen this and you would not be able to re-register. I'm very sorry for any inconvenience caused
Me: so I can't do anything to play in Mr.Green?
Francesca: I'm afraid not as the account is closed permanently, unfortunately we cannot change this or reopen this. I'm very sorry about that.
Ok

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